Return & Refund Policy

At Glowbai, your satisfaction is our priority 💚

Returns:

• You can request a return within 14 days of receiving your order.

• Items must be unused, in their original condition, and in the original packaging.

• Certain items (personal care or hygiene products) cannot be returned if opened or used.

Refunds:

• Once your return is approved, we will process your refund to your original payment method within 5–10 business days.

Damaged / Wrong Items:

• If you receive a defective or incorrect product, please contact us immediately at info@glowbai.com with photos. We will arrange a replacement or full refund.

Return Shipping:

• Customers are responsible for return shipping costs unless the product was damaged or incorrect.